St. Mary’s Health System offers virtual visits for patients experiencing certain conditions. Virtual visits are done at the discretion of the physician and are based on the reason for a requested visit. This can be ideal for times you’re unable or unwilling to come into your provider’s office. Visits take place on a secure line and feature the same compassionate care you’ve come to expect from St. Mary’s Health System.
Call us and we will walk you through setting up a visit.
Video Visit Patient Guide
Joining a Video Visit
First:
Call your primary care provider or our urgent care to schedule a virtual visit.
Staff call:
If you are a MyChart user, you will be able to access the visit by logging into MyChart.
If you are not a MyChart user, a member of the office staff will provide you will the provider’s room name 15 minutes prior to your visit.
You may be prompted for camera and microphone access. You must enable access for the call to continue.
Check in:
Complete the eCheck-in and join the virtual waiting room.
During the Video Visit
The provider starts the call when they are ready. There are several controls along the bottom of the web browser window for you to turn on and off video and audio, adjust settings and hang up.
Call Tips
- Ensure you have a strong Internet connection
- Restart your device before your visit
- Limit noise and distractions by choosing a private room for your visit
In-Person Visits
Please dial 9-1-1 for any medical problem that appears to be life-threatening.
